Call/service centers are essential in today's fast-paced world for providing customer support, resolving problems, and guaranteeing efficient business operations. But because to developments in artificial intelligence (AI) and natural language processing (NLP), a revolutionary technology known as GPT (Generative Pre-trained Transformer) is now on the rise. In this blog

The advent of GPT (Generative Pre-trained Transformer) models has revolutionized the field of natural language processing and AI-driven applications. Initially, these powerful models were primarily deployed on social platforms to enhance user experiences and engagement. However, there is now a growing trend of moving GPT offerings from social platforms to

Artificial Intelligence (AI) is rapidly transforming the global economy and South Africa is no exception. With the rise of AI and its increasing impact on various industries, there is a growing interest in its adoption in South Africa. However, there are also significant challenges that need to be addressed in